FAQs
About Animesexdolls
Are anime sex dolls legal? Do you sell genuine dolls?
Sure, Animesexdolls are legal. Animesexdolls.com is an up-and-coming anime sex dolls supplier, No fake or inferior dolls here. We cooperate with more than 40 premium sex doll brand manufacturers, such as WM, SE, Gamelady, etc.
See our all doll brand authorization certificate here.
What is the order process like?
- Choose and customize your sex doll, you can feel free to ask us questions here.
- Payment process
- Paypal
- Debit Card/Credit Card/MasterCard
- Bitcoin
- Production
Production sex dolls take 1-3 weeks, depending on the brand you choose.
- Confirm
Before we arrange the shipment, we will show you the photos of the sex doll, until you are satisfied we will arrange the shipment.
- Shipping and Customs
A tracking number will be emailed to you once your doll ships. Usually it will be delivered within 7-14 days. In some countries/regions, import tax may be required upon delivery, it only costs 100-200 USD.
Learn about our shipping guidelines here.
- Delivery
When you receive your sex doll please inspect your sex doll carefully and if your sex doll is defective in any way and has not been used in any way please contact us and we can arrange a return.
About Anime Doll
Can I fully customize my anime sex doll?
Yes, you can customize anime dolls to your liking. Most anime sex dolls, we offer many body part options to customize her silhouette. So you can fully customize your own sexy anime sex doll.
Can anime sex dolls perform sex positions like real people?
Yes, our anime sex doll is made of high-quality medical-grade silicone, which is very soft, and has a built-in high-quality metal skeleton, and its limbs can perform all sex movements like real people.
Do you sell doll body parts individually?
Yes, we sell the doll’s head, torso separately. Please contact us!
Is your anime doll detachable?
Yes. The doll’s hair is a wearable wig that can be replaced. The doll is assembled by the head and body, and the head is detachable
How long do sex dolls last?
Anime sex dolls can last for years if you use and care for them in the right way. You can learn more about how to care for your love wow wow with our care instructions.
What is "standing foot"?
Most TPE dolls have an option called “standing foot”. It adds 3 screws that extend from the footplate through the sole of the feet. The screws are easily noticeable and are supposed act as hardpoint reinforcement so that standing weight doesn’t Squish, cut or otherwise damage the delicate skin. However, since the screws protrude from the skin, these areas are prone to severely localized skin tears.
It is not wholly recommended to let any doll just “free stand” on their own. This is because the feet are not designed to hold their own weight like a real human foot is. Dolls have a small plate and ankle joint. The rest is just covered into the TPE material which while very soft, it is also fragile and easily damaged. Socks and shoes may help reinforce the area but usually just hides the damage until she is undressed. Knees, hands, and elbow all share the similar trait of being easily damaged when supporting doll positions incorrectly.
In short, never rely on your doll standing and supporting their own weight. Always use some kind of support to distribute weight and stabilize. Alternatively, use a specialized doll/mannequin fixture or stand. I know it can take away from the fantasy you may have but it is the reality of the dolls currently (TPE or silicone).
All our dolls have a flexible and fully articulated skeleton that will allow you to use them in any position you ever imagined. All our dolls have been sculptured by experience sculptors and created to provide realistic sexual pleasure. Both TPE and silicone are waterproof.
You can customize your doll, select different body sizes, heads, breasts and body parts. Please have a look at the customization options in every product, and if you have any question contact our team by email, chat or phone and we will make sure that we help you customize your sex doll according to your desires.
Payment Information
Is account registration required?
No, you don’t need. You can shop without any registration.
Can promotional and coupon codes be used?
Sure! Animesexdolls will have promotional products or discounts at any time, and you can enter or copy the coupon code into the coupon box to use it. to apply to your order.
What should I do if the payment fails?
Internet Explorer is not supported.
Please note that our system currently does not work well with an In Internet Explorer browser. If you’re using IE, then the Firefox and Google Chrome will be the best choice. If the same issue happens, kindly refer to the following details.
Check Your Card.
- Do Not Honor: The bank is unwilling to accept the transaction.Call your bank if payment failed.Explain precisely the payment is your authorized, and require its release. After that please notify us and we will re-submit the charge.
- Insufficient Funds: The account did not have sufficient funds to cover the transaction amount at the time of the transaction.
- Limit Exceeded: The attempted transaction exceeds the withdrawal limit of the account.
- Expired Card: Card is expired. You need to use a different card.
- Invalid Credit Card Number: You entered an invalid payment method or made a typo in their credit card information.
- InvalidExpiration Date: You entered an invalid payment method or made a typo in your card expiration date. Have you correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank.
- Card Issuer Declined CVV: You entered in an invalid security code or made a typo in their card information. Try the transaction again-if the rejection persists, you will need to contact your bank.
Based on Location: The bank declined based on location. - Bank’s Fraud Rules: The bank’s fraud rules blocked the transaction.
Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to fix the issue immediately.
Support: [email protected]
Shipping Information
How long does it take for me to receive my order?
- In Stock Sex Dolls (USA/EU Warehouse) : 1-2 Days Processing time + 3-5 Days Shipping time.
- Not In-Stock & Custom Sex Dolls (Shipped Directly From China factory) :
3-5 Days Processing time (Production time included) + Shipping Time (Depends on your options)
For customers from the US/Europe/Japan/Australia,etc
- If you choose [Shipping By Air] – 5-7 Days Shipping Time
- If you choose [Shipping By Sea] – 39-59 Days Shipping Time
How do I track the status of my order?
Our shipping partners are UPS, FedEx, TNT and DHL. We will send a tracking number to your email box once your order is shipped.You can track your package and contact the courier to arrange a suitable day for delivery if you need.
Track your order as follow:
- International Express – FedEx : https://www.fedex.com
- International Express – UPS: https://www.ups.com
- International Express – DHL: https://www.dhl.com
- International Express – TNT: https://www.tnt.com/
Do you ship to my country?
List of countries we can ship:
United States, United Kingdom, Canada, Germany, Sweden, France, Italy, Spain, Australia, Netherlands, Poland, Finland, Denmark, Switzerland, South Africa, Estonia, Iceland, Ireland, New Zealand, Austria, Turkey, Ireland, Russia, Romania, Bahamas, Belgium, Estonia, Greece, Bulgaria, Cape Verde,, China,, Costa Rica, Croatia, Cyprus, Fiji, Georgia , Hungary, Israel, Jamaica, Japan, Kenya, Kiribati,,, Laos, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Malta, Marshall Islands, Mauritania, Mauritius, Monaco, Montenegro, Nicaragua, Niger, Nigeria, Norway, Palau, Panama, Papua New Guinea, Portugal, Rwanda, St Kitts & Nevis, St Lucia, Saint Vincent & the Grenadines, Samoa, San Marino, Serbia, Slovakia, Slovenia, Tanzania, Thailand, Ukraine.
Will my order come in discreet package?
Sure, Your doll will be packed in a plain carton box. There will be no information that indicates that it’s a doll. Be aware, that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside your country.
How do I change my shipping address?
If you wish to change your shipping address, please email us: [email protected] with your:
- Order number
- Name
- Correct Shipping Address
in 24 hours after order is placed.
About Sale
Can I use a promo & coupon code?
Yes, you can! Whenever we run promotional offerings, you may apply this advertising code to your order by typing it in or copying and pasting it into the coupon code box and then clicking the ‘Apply coupon’ button to revise your cart total.
Any other question?
If we still haven’t answered your question, you can contact us below and we will get back to you as soon as possible.
